Seamless stays with total peace of mind: Pullman Cape Town earns top safety certification
At Pullman Cape Town City Centre, Table Mountain views and world-class hospitality now come with an added layer of assurance – certification as one of the safest hotels in the world. The hotel has achieved Safehotels Premium Certification, placing it among the world’s most secure and well-prepared properties, where exceptional safety protocols meet uncompromising attention to guest wellbeing.
Safehotels conducts independent audits to certify hotels that meet the highest security standards, work with leading international hotel chains and are recognised by corporate travellers and hotel buyers worldwide. Through partnerships with International SOS, a global leader in Health & Security Risk Management, and endorsements from organisations such as the United Nations Office for Disaster Risk Reduction (UNISDR) and the International Congress and Convention Association (ICCA), the certification is widely trusted as a benchmark for safety and preparedness.
Safehotels operates in 71 countries across 203 cities and is trusted by some of the world’s biggest hotel brands. Their Global Hotel Security Standard evaluates over 230 criteria on-site – including water quality testing, food hygiene protocols, fire prevention systems, emergency response plans, and staff training – to ensure internationally recognised safety standards.
“What sets Safehotels certification apart is its holistic approach. From the moment guests step into Pullman Cape Town, they’re wrapped in an invisible blanket of care that extends far beyond the usual hospitality touchpoints. While they might not see the measures that make their stay safer, they’ll feel the difference – whether they’re here for an adventure-packed holiday, a cruise stopover, or a business trip that needs to run like clockwork,” says Jaco Bekker, Security Manager at Pullman Cape Town City Centre.
“Achieving Safehotels Premium Certification demonstrates our commitment to going the extra mile regarding guest safety and wellbeing,” adds Bekker. “For corporate clients needing to demonstrate they are fulfilling duty-of-care obligations when sending employees abroad, as well as families simply seeking a relaxing holiday, this Safehotels certification provides a globally recognised standard of assurance regarding guest wellbeing.”
Safehotels certification aligns with Accor’s commitment to redefining hospitality across Africa. With ten more Accor properties set to achieve certification by 2025, Pullman Cape Town is helping set new global standards for guest wellbeing.
“As the first Pullman brand in South Africa by the Accor Group, we achieved Premium status within a year of opening. But Safehotels is about more than just compliance – it’s about our passion for hospitality and ensuring that every guest feels secure and comfortable from the moment they arrive,” explains Willie Williams, Area Director of Sales & Marketing at Accor – Pullman Cape Town.
“Our guests are here to enjoy Cape Town at its best. They should be able to focus on making memories rather than worrying about safety or health concerns. This certification reflects our dedication to providing peace of mind so guests can fully enjoy everything this incredible city offers,” he adds.
“When a guest stays with us, they can rest assured that everything – from water quality and hotel dining to the rooftop pool and food hygiene in our four restaurants and bars – meets the highest international standards of fire, life, and safety,” concludes Williams.
