We’ve recently seen an increase in cases where tourists have encountered serious difficulties due to not carrying their original travel documents. These incidents not only cause stress and disruption for the tourists but also reflect poorly on our industry as a whole.
SATSA is committed to addressing this growing problem head-on. We’ve compiled an essential guide on travel documentation requirements to help you better inform and prepare your clients for their South African adventures.
By sharing this critical information, we can work together to reduce complications, enhance visitor experiences, and uphold the professionalism of our tourism sector.
Here’s what foreign tourists need to know:
The golden rule: original passport is key
Let’s clear up a common misconception: a photocopy of a foreign passport is NOT sufficient identification when travelling within South Africa. The South African Department of Home Affairs is crystal clear: travellers must carry their original, valid passport at all times, as stipulated by the Immigration Act No 13 of 2002 (Section 41).
Why the original matters:
- Proof of identity: A traveller’s passport is their official form of identification in South Africa.
- Visa verification: The visa, which is endorsed in the traveller’s passport, proves they are permitted to be in the country.
- Unexpected checks: Authorities can request to see a traveller’s passport at any time.
Crossing Borders within Southern Africa?
Planning a multi-country trip? Travellers need to ensure their passport is valid for at least six months beyond their intended stay in each country, and that they have the necessary visas. Visa requirements vary depending on nationality, so always check with the relevant embassies or consulates before travel.
Your role as a tourism professional
By proactively informing your clients about the necessity of original passports, you contribute to a smoother, more enjoyable travel experience for them AND demonstrate your commitment to excellence within the South African tourism industry.
Direct your clients to the South African Department of Home Affairs website for the latest visa and passport regulations: https://www.dha.gov.za/
Source: SATSA